Returns & Exchanges
At Brillare, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or hair, we offer a seamless 30-day return policy for all unused and unopened items.
Return Process
- 1.Initiate Your Request
Log into your Brillare account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact, and include the printed return label provided via email.
- 3.Ship It Back
Drop off your package at any authorized courier location; we recommend obtaining a tracking number to monitor your return's progress.
- 4.Receive Your Refund
Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.