Frequently Asked Questions
Everything you need to know about your Brillare beauty journey.
Are Brillare products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we are proud to be 100% cruelty-free.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products suitable for sensitive skin?
Most of our products are formulated with gentle, natural ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.